Home Account & Payment How do I get a receipt for my order?

How do I get a receipt for my order?

Last updated on Apr 25, 2026

Receipts are sent to the email address you used at checkout, automatically. You may receive one or more of the following:

  1. A Stripe receipt from receipts@stripe.com, listed as "ST PIPI TEA" — confirms the charge and serves as proof of payment.

  2. A Shopify order confirmation from PiPi Tea — itemizes what you ordered, the total, and the shipping address.

  3. A PayPal receipt if you paid via PayPal — sent directly from PayPal.

  4. Need a tax invoice? If your country requires a tax-compliant invoice (VAT receipt, etc.), email support@pipitea.com with your order number and we'll send one over.

If you can't find any of these emails, check your spam or promotions folder first. If they're not there, email us and we'll resend.

Still need help? Email support@pipitea.com.