Our tea is grown in the high-altitude Pu'er Mountains of Yunnan, and ships from our fulfillment warehouse in Texas, USA. Here's the journey from leaf to door:
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Grown and packed in Yunnan. Every batch is sourced from the Pu'er Mountains and packed at origin to lock in freshness.
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Stored at our warehouse in Texas. Once your order is placed, our team picks, packs, and dispatches it within 2–4 business days (1–2 days with Expedited Shipping).
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Shipped via a domestic carrier. The exact carrier — USPS, UPS, FedEx, or other — depends on your delivery address and the shipping option you chose. The carrier name will show in your tracking information.
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Some teas are pre-ordered to ensure peak freshness. This can extend processing time by a few days. We'll let you know if there's a delay on your specific order.
For tracking and delivery time estimates, see Where's my order?.
Still need help? Email support@pipitea.com.